With SimplifyScan Professional Services an expert level of value-added services for SimplifyScan users is guaranteed.  SimplifyScan Professional Services is at your service to optimize the practical value of SimplifyScan in your organization. Whether it concerns a technical or commercial training, document workflow optimization or a SimplifyScan customization, the SimplifyScan Professional Services team assures you a top quality level of assistance.  

What services do we offer?

Installation

Our team of experts is available to implement SimplifyScan in any organization. SimplifyScan Professional Services implements SimplifyScan in a fast and easy way to make sure that scanning is incorporated  smoothly in your organization.  Included in a complete installation of SimplifyScan:

• installation of SimplifyScan on the multifunctional device
• installation of the server application
• basic implementation of SimplifyScan in the organization

Additionally purchased connectors to scan directly to business applications will also be installed by the SimplifyScan Professional Services Team.

Training

The SimplifyScan Professional Services Team will make sure your team is trained to a top level. We offer several types of training, varying from fully technical to commercial trainings.

In a technical training we can:

• set up a complete demo environment to show the product
• give a training of all technical aspects

This can also include:

• a connection to a business application (like CRM/ERP/DMS)
• connecting with Equitrac
• connecting with Captaris RightFax
• and more

In a commercial training we can:

• give a live interactive demo
• offer useful sales tactics
• give a full understanding of the market evolution
• hand out sales kits

Consultancy

The SimplifyScan Professional Services Team offers consultancy based on years of knowledge about scanning. Whether your organization wishes to build a simple archive or have a complete workflow integration including fax servers, DMS, authentication, security, etc., the SimplifyScan Professional Services team can help. With all knowledge built from experience obtained at projects with companies worldwide, we can assure that we will utilize our knowledge in order to fully understand your situation and create a complete solution for your company.

Customization

In some cases an end-user may require functionalities in SimplifyScan which are not available. Every organization has its specific needs and wishes, and utilizes document workflows in a different manner. The SimplifyScan Professional Services Team can create a specific tailor-made solution for SimplifyScan in your company to completely integrate the scanning solution in your current workflow. The team will make an inventory of all requirements, timeframes and costs to fit SimplifyScan into the organization’s workflow. Full support for the customization made is automatically included.