FAQs about release v1.1.122

Home

News

Tuesday, 29 May 2012 19:09

This document addresses some frequently asked questions on SimplifyScan release 1.1.122.1317.

What new functionality is available in SimplifyScan release 1.1.122.1317?

Connectors – New features and updated support:
- eDOCS – Ability to modify lookup values for valid eDOCS profile values; Ability to browse all folders in eDOCS 5.x; Support for custom profiles; Improved lookup performance; Added support for eDOCS v5.3
- Livelink – Fixed support for Personal Workspaces; Added support for Livelink v10
- SharePoint – QSP Service installation support for 64-bit OS systems; QSP Service installation support for non-default directories; Added support for storing documents to Lists; SharePoint 2010 is newly supported
- Exact Globe, e-Synergy and Synergy Enterprise - Fixes to data validation
- Worldox – Added support for GX2; Support for related field lookups
- Microsoft Dynamics – Updates to support of CRM 4.0 on Windows Server 2008 64-bit systems
- AccountView – Improved handling of large data sets (20K customers)
- SQL Server - Improved SQL filtering performance against large databases; Added support for SQL Server 2008
- ODBC – Support for databases on 64-bit OSs
- Advanced Image Processing – Improved barcode recognition accuracy for Code93 and PDF417; Improved recognition of inverted documents (white text/black background) with or without barcodes; Improved stability by using latest OmniPage engine
- OCR and image processing performance improvements: Engine change to support latest CSDK engine, improvements in barcode processing and barcode type support, compression improvements
Support of new Operating Systems
- Windows Server 2008 R2
  - 64-bit support (running as a 32-bit application)
- Windows Server 2008 SP2
  - 32-bit support
- Windows 7 support
  - 32-bit support
  - 64-bit support (running as a 32-bit application)
- Windows Server 2003 SP2
  - 32-bit support
  - 64-bit support (running as a 32-bit application)
- Windows XP Pro SP3 (32-bit support)
Platform stability improvements
Other updates
- Improved job failure notification
- Fixes to PDF/A creation
- Improvements in PDF compression
- Fixes to document appending
- Support for PDF 1.6
- Ability to append files using job separators
- Support for special characters on LDAP authentication
- Improved date format OCR recognition

The full list of new features and bug fixes can be found in the Release Notes.

Is there any functionality that was available in SimplifyScan release 1.1.121 that is not available in release 1.1.122?

The Windows Server 2000 and Windows Vista operating systems will no longer be supported
The following Connectors are not supported with SimplifyScan release 1.1.122:
- Trinicon
- Flexservice
- iXWare
- Yes-Co Immo-it
- Sage Line 50, Sage Line 100, Sage Office Line
- Interwoven WorkSite
- ELO Digital Office/Professional
- Microsoft Navision
- RightFax
- Kofax Ascent Capture

Are there new third party software versions supported with SimplifyScan release 1.1.122?
Yes. The applications supported by SimplifyScan have been updated to support the latest application versions. The following table identifies the currently supported software versions. This table will be updated as new versions are supported.

Supported Applications	Versions
Accountview	9.0
AFAS Profit	2011
Exact e-Synergy	Batch 360-400
Exact Globe	Batch 360-400
Exact Synergy Enterprise	Release 220-245
Lotus Notes	7.0/8.0/8.5
Microsoft Dynamics CRM	3.0, 4.0
Microsoft SharePoint	2003, 2007, 2010 all versions
Microsoft SQL	2005, 2005 Express, 2008, 2008 Express
OpenText eDocs (Hummingbird)	5.1, 5.2, 5.3, 6.0
OpenText LiveLink	9.7, 10
Oracle	10g R2/11g R2
Prolaw	9.3+/11+ testing the latest versions
SuperOffice	5.6, 6.0 SR3, 6.1 SR1, 6.2, 6.3 SR1
Unit 4 Agresso Multivers	7.3+
Worldox	GX 1, 2
Xerox Docushare	6.0, 6.5
ODBC	Refer to the Installation Guide for the specific drivers supported at this time.
Database type	Supported version(s)
- FireBird	- 2.0.3.12.981
- Microsoft Access	- 2000 format (.mdb), 2002-2003 format (.mdb), 2007 format (*.accdb)
- Microsoft Visual Fox Pro	- 6.00.8167.00
- MySQL	- 5.0.51a
- PostgreSQL	- 8.3.0.1
- Sybase ASE	- 15.0.2

What are the devices supported by SimplifyScan Release No122?
All of the devices supported by SimplifyScan release 1.1.121 are supported also by release 1.1.122. Additionally there are some newly supported devices.

Please reference the list of the supported devices.

Does a customer need a new license to upgrade to SimplifyScan release 1.1.122?
If a customer that is currently using SimplifyScan v1.1.121 and the current license is under a valid maintenance and support agreement the customer does not need a new license. If the license is not covered under a support agreement the customer must obtain a new agreement or purchase a new license prior to upgrading. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for additional information.

Note: Maintenance and support entitlement can be verified by checking the date noted in your license file by looking under Help>License... in the SimplifyScan Administration Tool.

Does a customer need to be covered by maintenance and support to upgrade to SimplifyScan release 1.1.122?
Yes. If the license is not covered under a support agreement the customer must obtain a new agreement or purchase a new license prior to upgrading. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for additional information.

Note: Maintenance and support entitlement can be verified by checking the date noted in your license file by looking under Help>License... in the SimplifyScan Administration Tool.

Can any previous version of SimplifyScan be upgraded to SimplifyScan release 1.1.122?
If the customer is running version 1.1.121 it is possible to run the new build over the existing software to upgrade.

If the customer is running a version earlier than 1.1.121 the customer must uninstall the original software and then install v1.1.122. The customer can manually enter the original license to the v1.1.122 software.

Note: The customer must ensure the license has a valid maintenance and support agreement prior to upgrading. Maintenance and support entitlement can be verified by checking the date noted in your license file by looking under Help>License... in the SimplifyScan Administration Tool. If the license is not covered under a support agreement the customer must obtain a new agreement or purchase a new license prior to upgrading. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for additional information.

Do I need to uninstall a prior version of SimplifyScan before upgrading to SimplifyScan release 1.1.122?
If the customer is running version 1.1.121 it is possible to run the new build over the existing software to upgrade.

If the customer is running a version earlier than 1.1.121 the customer must uninstall the original software and then install the v1.1.122.1317. The customer can manually enter the original license to the v1.1.122.1317 software.

Note: The customer must ensure the license has a valid maintenance and support agreement prior to upgrading. Maintenance and support entitlement can be verified by checking the date noted in your license file by looking under Help>License... in the SimplifyScan Administration Tool. If the license is not covered under a support agreement the customer must obtain a new agreement or purchase a new license prior to upgrading. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for additional information.

How does a customer move from a trial version of SimplifyScan release 1.1.122 to a full version?
The full version license (that is part of the order fulfillment) should be applied over the trial version (the original settings will be retained). This can be done by selecting the Help>License... item from the main menu of the SimplifyScan Administration Tool.